Awakened Auras Co is currently only set up to ship domestically. Shipping lead time will be from 1-3 days from the date of the order. Unless specified in a website banner that the shop is on vacation. Our goal is to ship all website orders on the following business day, although we do not and cannot guarantee it as we are a small team. All orders are shipped via USPS Priority mail with 4 different size options. Unfortunately, we cannot offer free shipping as we try to keep our prices as fair as possible. The shipping rates are provided by USPS and are the most affordable way to ship in these current times.
We advise all clients to please consider adding additional insurance to protect your investment. Please verify that shipping information is entered correctly and free of errors prior to submitting order. If you submit an incorrect address, please let us know as soon as possible by email and we can correct it before it ships. If the order ships out with incorrect information Awakened Auras CO is not liable and we will not replace the order. Once the package is returned to us we can refund the order minus the shipping costs or reship the order with the correct address at the clients expense for shipping costs.
Once an order is out of our possession and in the hands of a carrier Awakened Auras Co is no longer liable for this package. In a result of a lost or missing package please contact your local carrier with the tracking number provided. All packages come with the standard insurance coverage and we strongly recommend you add accident insurance to protect your investment. In an even your package is damaged, stolen, missing etc. you can put a claim in with the carrier and be reimbursed.